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Swoop Golf Club Concierge

 

Swoop Golf

Effortless Service. Elevated Experience. Intelligent Growth.
SwoopGolf provides a Club Concierge Platform that makes modern club operations and member engagement effortless. Behind the scenes, our intelligent platform powers ordering, fulfillment, and loyalty — helping clubs deliver the kind of seamless, personalized experiences members now expect everywhere else in their lives.
 
“Swoop turns your club into a place where exceptional service feels automatic.”

The Challenge

Private clubs and hospitality venues face new pressures:
  • Rising expectations: members want app-driven, personalized service.
  • Lost revenue: missed upsells and disengaged members reduce profitability.
  • Operational friction: multiple venues and menus create complexity and inconsistency.
Without effortless, connected service, even great clubs risk losing relevance.

Our Solution — The Club Concierge

Swoop delivers a Club Concierge service that unifies every aspect of F&B and member interaction into a single, intelligent system.
What It Enables
  • One-Tap Ordering – simple, polished, and personalized.
  • Real-Time Tracking – visibility from prep to delivery.
  • Smart Recommendations – “people also ordered” upsells boost spend.
  • Feedback & Insights – ratings drive menu and service improvements.
  • AI-Driven Automation – promotions launch automatically when demand dips.
The result: effortless service for members, higher revenue for clubs, and less burden on staff.

Powered by the Swoop Platform

Behind every effortless Club Concierge experience is an intelligent platform that unifies service, operations, and engagement — helping clubs run smarter without adding more work.
  • Streamlines Ordering & Fulfillment - Orders flow seamlessly from member to kitchen to runner — ensuring speed, accuracy, and consistency across every venue.
  • Simplifies Multi-Venue Operations - Manage pool, course, and dining outlets from a single interface — each with its own menus, prep logic, and fulfillment routing.
  • Automates Promotions & Upsell - Smart triggers launch offers automatically when demand dips or inventory needs balancing, maximizing revenue with no manual effort.
  • Optimizes Menus in Real Time - AI enhances descriptions, imagery, and pricing based on what’s performing best — turning data into dynamic menu improvements.
  • Captures Member Feedback Instantly - Every rating or comment feeds back into service analytics, helping teams identify wins, fix issues early, and elevate satisfaction.
  • Delivers Actionable Insights - Operators gain clear visibility into order volume, spend patterns, and engagement trends — so decisions are informed, not assumed.

Proven Impact

Pinetree Country Club saw remarkable results with Swoop:
  • +54% Revenue Increase
  • +85% Engagement
  • 4.9★ Average Rating
  • 60% Recurring Orders
Clubs using Swoop consistently see improved satisfaction, loyalty, and profitability — often within the first month.

Why Clubs Choose Swoop

  1. Effortless Member Experience — ordering and fulfillment that just works.
  2. Revenue Unlocked — automated upsells, dynamic promotions, and loyalty rewards.
  3. Operational Simplicity — multi-venue coverage and POS-ready setup from day one.
  4. Intelligent Insights — real-time visibility into what drives performance.
  5. Proven ROI — measurable growth with minimal lift.
“Swoop doesn’t add another system — it makes every system smarter.”