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Course & Menu Setup Guide

Course Onboarding

Course & Menu Setup Guide

Thank you for choosing Swoop to enhance your club's dining and service experience. Upload your menu, and we'll have your course online and ready within 24 hours, ensuring a smooth and efficient setup.

 Existing Swoop courses can make menu updates by accessing the Merchant Portal.

Upload New Menu

    Upload Menu FilesPlease upload any menu files.

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    Menu and Course Submission Details

    Upload Menu
    Please use the form above to upload your club’s menu. This form will send your files directly to the Swoop team for setup.
    Course Details
    Along with your menu, include any specific details about where at the club members can order and receive their food and beverages.

    Default Options

    To streamline the onboarding process, default options may be set up initially:
    dressings =
    Dressings

    For salads or items served with a salad without specified options, defaults such as No Dressing, Ranch, Italian, Blue Cheese, and Vinaigrette will be added.

    Drinks =
    Drinks

    If beverages are listed without specific options, defaults will match the brand listed (e.g., Coke, Diet Coke, Sprite for Coke products).

    Meat temp =
    Meat Temperature

    For burgers and other meat dishes, options like Rare, Medium Rare, Medium, Medium Well, Well Done will be set.

    Egg Prep =
    Egg Preparation

    For egg-based dishes, options such as Scrambled, Over Easy, Over Medium, Over Hard will be included.

    bread choice =
    Bread Choice

    If an item comes with a choice of bread but no options are specified, defaults like Wheat Bread/Toast and White Bread/Toast will be added.

    Need something different? Customize these options via the Merchant Portal
    Merchant Portal
    online-ordering

    Restrictions

    Some offerings are unsuitable for online ordering due to system or delivery limitations:
    • Happy Hour menus
    • Buffets and “All You Can Eat”
    • Items “prepared tableside”
    • Specific day of the week and weekly specials. This can be done within the Swoop Portal.
    • Items with missing prices or specified as "Dine-In Only"

    Merchant Portal

    Once your account is activated, you will receive login credentials for the Swoop Merchant Portal. This online tool allows you to:

    ✓

    Update or revise your menu

    ✓

    Modify business hours

    ✓

    View orders

    ✓

    + More
    For any menu updates after activation, you can submit a Menu Update Request directly through the Merchant Portal. Our team typically completes updates within 72 hours.
    Merchant Portal
    marker

    Frequently Asked Questions

    Here, you'll find answers to common questions about setting up and managing your offerings on Swoop. This section aims to help you navigate the initial setup phase and optimize the use of Swoop at your club.